Dental appointment scheduling software for Indian clinics
Open your slots, let patients request them from the app, and approve or decline each one in a tap. The confirmation and the reminder go out on WhatsApp, so nobody spends the morning calling patients.
Smile Dental · Tuesday
14
₹18,400
3
Right now the diary is whoever picks up the phone
In most clinics the appointment book is the receptionist, or the doctor between patients. Bookings come in by phone call and WhatsApp, get written in a diary, and each one needs a confirmation call the day before. That is one more person and one more hour, every day.
You know how it goes wrong. Two patients get written in the same 11 o’clock slot. A patient cancels and the slot stays empty, because there is no list of who wanted an earlier date. A patient doesn’t turn up and nobody calls them, because once the day is over the diary forgets them.
The diary itself is fine. The trouble is all the calling and messaging around it, and most scheduling software leaves that part to you.
Open slots, booking requests and WhatsApp confirmations in one place
You can open slots as far as a month out. Patients see the slots that are really free and request one. One tap accepts it or turns it down, and the patient gets the confirmation without anyone typing it.
The appointment sits on the same patient file as their past visits, OPD notes and bills. When the patient walks in, you can see what was done at the last sitting and what is still pending.
Reminders and post-visit messages go out on WhatsApp, because that is the app your patients open. An SMS reminder that nobody reads doesn’t stop a no-show.
Riya M.
Arjun K.
Sana P.
From open slot to the patient in the chair
You open the slots
Set your availability up to a month ahead, in the timings your clinic actually works, whether that is a short slot for a review or a long one for an RCT sitting.
The patient requests a slot
Patients see what is free in the EnamDoc app and request a time, instead of calling the clinic to ask.
You approve or decline
One tap. The patient is told straight away either way, and nobody has to pick up the phone.
The reminder goes out
A WhatsApp reminder goes to the patient before the appointment without anyone sending it by hand.
The visit is filed
When the patient arrives, the appointment is already on their file. The OPD note, the X-ray and the bill go to the same place.
What it saves your front desk
- No more confirmation calls
- Confirmations and reminders go out by themselves. In most clinics that is the biggest single block of front-desk time.
- No double bookings
- A slot is either open or taken. Two people can’t write two patients into the same time.
- Requests come in after hours
- A patient can request a slot at 11 pm on a Sunday. You approve it in the morning.
- You see the history before they sit down
- Each appointment is attached to the patient’s file, so you know what happened at the last visit.
- Patients know who they are booking
- Dentists on EnamDoc go through a licence check before patients can book them.
Who this is for
Any clinic where the phone is the bottleneck. That is most clinics.
- Clinics where one person handles every call and WhatsApp message
- Practices losing slots to no-shows with no way to fill them
- Dentists who want patients to be able to book after clinic hours
- Clinics with a visiting specialist whose days need their own slots
Questions clinics ask
Can patients book without installing an app?
Patients book through the EnamDoc app today, on iOS or Android. Clinic staff can also add a booking directly from the clinic side for a patient who has called, so no patient is ever turned away for not having the app.
Do I have to accept every booking request?
No. Requests come to you for approval — you approve or decline each one in a tap, and the patient is notified of the outcome either way. The clinic keeps control of its own diary.
How far ahead can I open slots?
Up to a month ahead.
Are reminders sent on SMS or WhatsApp?
WhatsApp. In India that is the channel patients actually read, and it is the same thread the clinic already uses for follow-ups.
Can a visiting consultant have their own availability?
Yes. EnamDoc has a consultant affiliation system: a clinic can invite a specialist, and that consultant sets their own availability and has visits tracked against them.
Open next month’s slots tonight
Open your slots and see how many requests come in while the clinic is closed.